One of the most lucrative businesses in software industry is maintenance.  Buyers of software products – especially high value, mission critical products such as those produced by MillenniumIT look for the comfort of having highly skilled application support engineers who they can turn to for help in getting the best out of the product.  Software Support Engineers familiarity with the product makes them the ideal candidates to maintain test systems and support systems.  Support engineers play the critical role of releasing the product to clients in a planned and managed manner and assist in the deployment process. 

Technical background and product knowledge are a must for Software Application Support Engineers as they are the first line of trouble shooters.  However, these are skills that an intelligent person can acquire through experience and exposure.  Knowledge of Oracle, Linux and Solaris is an advantage. As support engineers are required to work both on and off site, it is imperative that they have excellent communication skills, good team work skills, business etiquette and professional demur.  Ability to be analytical and calm in the face of challenges is essential.